Delivery Policy 

Christmas Delivery Information

Our last postage date for delivery before Christmas is the 18th December 2019. Orders placed after this date are not guaranteed to arrive before Christmas.

We are closed from 23rd December 2019 until 6th January 2020. Any orders placed during these dates will be processed on the 6th January when we re-open.

 

There are 4 ways of getting your prints to you:

  • In Person - Simply collect them directly from us in here in Plymouth.
  • By Post - Please allow 3-5 working days - delivery from £3 + VAT for packages with less than 15 folded pages. We also offer a tracked service for delivery to site.
  • By Courier - We provide an overnight courier for orders in before noon, Monday to Thursday and for rolled products.
  • International Delivery - For Europe or International deliveries please allow up to 6 working days - prices quoted at checkout. 

All standard jobs are produced and dispatched normally the following day, unless agreed priority given.

Unless otherwise stated, the price does not include delivery to the Customer’s address.  The Company reserves the right to make an additional charge to cover any increase in transport costs occurring before the date of delivery and/or in respect of delivery outside Normal Branch Working Hours or otherwise. 

All orders are delivered using our Company vans (for local deliveries) or Courier (Next Day service as standard) – for some small items we may use the Post Office. 

Any time quoted by the Company for despatch or delivery is an estimate only, time for delivery or despatch shall not be of the essence and in no event shall the Company be liable for any damages or penalty for delay in despatch or delivery. 

All standard jobs are produced and dispatched normally within 5 working days. 

If the Customer fails to take delivery of the Products or the Output Material at the time stated for delivery or fails to give the Company adequate delivery instructions prior to the time stated for delivery (otherwise than by reason of any cause beyond the Customer’s reasonable control or by reason of the Company’s fault) then, without prejudice to any other right or remedy available to the Company, the Company may store the Products or the Output Material or Created Material until actual delivery and charge the Customer for the reasonable costs (including insurance) of storage or sell the Products or the Output Material or Created Material at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) charge the Customer for any shortfall below the Price, or account to the Customer for the excess over the Price. 

Unless agreed otherwise in writing all Products and Output Materials will be packaged in accordance with the Company’s standard practice.